Dalcom ID recovery emails are partially masked with *** for privacy protection.
The full ID is not provided, and the masked portion cannot be viewed in accordance with our privacy policy.
However, if you contact us using the linked email address or submit proof verifying account ownership, we may provide the full account information.
If you want to verify your full account, please submit the following information along with documents that can prove account ownership to our Customer Support:
[Required Information]
- Nickname of the account you are trying to recover
- Game title
※ If there is no linked email address, we cannot verify the account.