The ad system is managed by Tapjoy, so we are unable to directly verify reward-related issues.
Please follow the steps below and contact Tapjoy’s customer support for assistance.
(Note: Screen layout may vary depending on your device settings.)
[Steps to Check]
1. Tap the “Get More Diamonds” ad in the in-game shop to open the ad page.
2. Tap the menu button in the top-left corner → select “Reward History” and locate the relevant ad.
3. Review the brief history and status of the ad.
4. If you have completed all steps but did not receive the diamonds, you can submit an inquiry from the same page 24 hours after clicking the ad.